Delivery & Returns

Delivery

Free delivery in The Netherlands. Parcels are shipped with DHL in The Netherlands. When ordered on a workday before 15 h the parcel will be delivered the next day. Check the below table for rates within and outside Europe and the carriers.

When you will use the by Zivaano given return label the original transport costs will be deducted from the to be credited amount. For the original shipping costs refer to below tabel add €5,85.

Delivery rates

Returns

Have you received your order but the size is not right, or you’re not entirely happy? No problem! Within 14 days after you have received your order you can return the undamaged goods in the original box. When we’ve received the goods in neat state your money will be credited. The costs to return goods to Zivaano are for your own account. In the General Terms and Conditions you’ll find more information on returning goods. When not made available in your transportation parcel the return form can also be downloaded here.